Program Manager (eCommerce)

Overview

WHO ARE YOU?  A collaborative and strategic program manager looking for an opportunity that will put you at the center of an organization’s growth.

WHO ARE WE?  We are passionate, lifelong learners, and creative thinkers working daily to develop culturally authentic language materials.

WHAT IS THE ROLE ABOUT? As our new Program Manager, you will have oversight of the programs and projects related to our e-commerce storefront and corporate website. You will act as the liaison between both internal and external teams with the objective of advancing VHL’s revenue-driving goals related to the Magenta platform roadmap.

WHY IS THIS EXCITING? VHL is a growth company and we are adding to our team! This Program Manager will play a key role in ensuring the continued operational excellence that is a cornerstone of our service and webstore.

IN THIS ROLE YOU WILL:

Oversee requirements, maintenance and integration of our e-commerce platform integration with internal tools (i.e. SalesForce, Avalara, Marketo, GreatPlains, Braintree, Amazon)
Ensure storefront and corporate website roadmap projects achieve or exceed established requirements, deliver as planned and meet resourcing objectives.
Work cross-functionally with internal stakeholders on strategic and revenue-driving priorities.
Partner with others to manage feature planning, design, development and delivery of initiatives.
Ensure clear and concise enhancement requirements are written for UX/Engineering teams.
Prepare and manage project schedules, budgets, vendor resources and work plans.
Manage our custom Google Analytics and Tag Manager implementation and account configurations.
Review, analyze and report on site statistics and data relative to established goals and KPIs.
Coordinate with Marketing and SEO vendor to monitor traffic and rankings, review technical SEO issues and facilitate keyword research to guide content teams.
YOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE)

Bachelor’s degree minimum required
3+ years’ experience overseeing eCommerce or software development programs required
Education, publishing or similar industry knowledge/experience required
Experience with data collection, analysis, reporting and presentation of findings and/or trends required
IDEAL IF YOU HAVE or ARE (PREFERRED SKILLS & EXPERIENCE)

Experience presenting and translating content effectively to both technical and non-technical teams
Master’s or Advanced degree
Agile software development experience, JIRA, Confluence, Smartsheet
Experience working in Magento, SalesForce
LOCATION:

Hybrid: Our ideal candidate would be based in the Boston, MA area and work on a hybrid schedule. We are open to remote applicants for this position, however, if hired, this person will be expected to travel to our Boston, MA office on an as needed basis. Candidates must meet this requirement in order to be considered.

 

Qualified applicants must be eligible to work in the United States to be considered for this role. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position.

OUR BENEFITS package includes life/health/dental/vision insurance, 401(k), educational assistance, commuter pass subsidies, generous employee referral bonuses, PTO and paid holidays.

This job posting and job descriptions are subject to change at any time.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: disabilityaccommodations@vistahigherlearning.com

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, and/or protected veteran status or other characteristics protected by applicable law.